This page is used to inform our visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our website.
Information Collection and Use
For a better experience while using our website or campsite services, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, email and postal address. The information that we collect will be used to contact or identify you but for no other purpose and will never be shared externally.
What rights you have over your data
You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
All data is stored within our third-party booking system called CampManager, (provided by Campstead); the data is stored on servers located in a secure UK data centre which complies with the ISO 27001 information security standard. All CampManager data is transferred securely over SSL (Secure Sockets Layer) 256-bit encryption. All data and customer data is encrypted and transmitted securely.
We want to inform you that whenever you visit our website, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.
More information on cookies can be found at http://ec.europa.eu/ipg/basics/legal/cookies/index_en.htm
We may employ third-party companies and individuals due to the following reasons:
- To facilitate our service
- To provide the service on our behalf
- To perform service-related services
- To assist us in analysing how our service is used
These third-parties are classed as data processors. We want to inform our website and campsite service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf such as taking online bookings. However, they are obligated not to disclose or use the information for any other purpose. Third party companies we use include Campstead, Pitchup and Booking.com.
Links to Other Sites
Our services do not address anyone under the age of 18. We do not knowingly collect personal identifiable information from children under 18. In the case we discover that a child under 18 has provided us with personal information, we will immediately delete this from our records. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take the necessary actions.